Managed IT Services & Support
Xforte Specializes in Managing the Apple Brand for your company.
Xforte goes “Beyond” the Apple brand to provide IT Managed Services for your company. This includes working with different OS platforms, hardware, and Vendors so we can manage your IT infrastructure requirements.
What we Do
Are you ready to take your IT infrastructure to the next level?
At Xforte, we specialize in managed IT services and support for Apple products, but we don’t stop there. Our team goes beyond the Apple brand, working with different OS platforms, hardware, and vendors to meet all your IT infrastructure requirements.
With our expertise and dedication, we ensure your company stays ahead in the ever-changing technology landscape.
Xforte, an Apple managed service company, takes care of your IT needs.
Mobile Device Management (MDM) Support for Apple
Xforte can manage your company’s Apple products, both Macs and iOS devices with our Mobile device software. This allows for security and device management for your company.
MDM is an excellent solution for small businesses that use Apple products. It can enhance security, increase productivity, simplify device management, reduce costs, and ensure compliance with industry standards. By implementing MDM, small businesses can protect their data, streamline their operations, and focus on their core business activities.
End Point Management
Apple endpoint management involves the management and control of endpoints such as Macs, iPhones, and iPads within an organization. With Apple endpoint management, Xforte can centrally manage and control the configuration, security, and software updates of these devices.
Cloud Services & Disaster Recovery
Your business should have a disaster recovery plan (DRP) to help minimize the impact of a disaster or disruptive event on its operations and to ensure that the business can quickly recover and resume normal operations. Xforte can help build and maintain your DRP plan.
Security
Small businesses are often a prime target for cybercriminals, as they may have weaker security measures in place than larger organizations. Here are some steps that small businesses can take to secure their IT infrastructure from cybercrime.
Networks
Network management and security are critical components for your business. Xforte will manage your network infrastructure, including servers, routers, switches, and other network devices.
Network Monitoring, Patch Management, Firewall and Security Management, Backup and Disaster Recovery.
Communication
Xforte can recommend Unified Communications (UC) technology to enchance your businesses.
UC combines various communication channels such as voice, video, messaging, email, and conferencing into a single platform that provides a consistent user experience across all devices. This enables employees to collaborate and communicate with each other seamlessly, irrespective of their location, device or preferred communication method.
Mac & iOS Endpoint Management
One key benefit of Apple endpoint management is the ability to quickly respond to security threats and vulnerabilities. Xforte can remotely monitor and manage endpoints, ensuring that devices are up-to-date with the latest security patches and software updates. This can help prevent cyber attacks and protect sensitive data.
Another benefit of Apple endpoint management is increased efficiency and productivity. Xforte can remotely deploy and configure software applications and updates, as well as manage device settings and configurations. This can save time and resources and enable employees to focus on their work instead of troubleshooting technical issues.
Enhanced Security: MDM can help small businesses protect their sensitive data and devices by enforcing security policies such as passcode requirements, device encryption, remote wipe, and more. It can also detect and prevent unauthorized access, malware, and other security threats.
Cost Savings: MDM can help small businesses reduce their overall IT costs by optimizing device usage, avoiding downtime, and preventing security breaches that can lead to costly data loss or compliance violations.
Overall, Apple endpoint management is a powerful tool for organizations that rely on Apple devices. It enables Xforte to quickly respond to security threats and vulnerabilities, increase efficiency and productivity, and ensure that Apple devices are properly configured and maintained.
Remote & Help Desk for the Apple Brand
A help desk provides a central point of contact for end-users to report technical issues and request support. With a help desk in place, end-users can get fast and efficient assistance from trained technical support personnel, reducing downtime and improving productivity.
Apple Expertise: Help desk personnel have the technical expertise to quickly diagnose and resolve technical issues, often resolving issues remotely without the need for on-site visits. This expertise can help small businesses overcome technical challenges and improve the overall performance of their IT systems.
Scalability: As small businesses grow and add new employees and systems, a help desk can scale to provide the support and assistance needed to keep up with the increasing demands on the IT infrastructure.
Cost-Effective: A help desk is a cost-effective solution for small businesses that may not have the resources to hire and train their own IT support personnel. By outsourcing IT support to an MSP, small businesses can access expert support services without incurring the high costs of hiring and training internal IT staff.
Networks & Backups
Overall, having a DRP is important for small businesses to ensure business continuity, protect data, reduce downtime, improve customer confidence, and comply with regulatory requirements.
Protect Business Continuity: Disasters such as natural disasters, cyber attacks, power outages, and equipment failures can disrupt business operations, resulting in lost revenue and productivity. A DRP can help ensure that critical business functions are restored quickly, minimizing the impact of the disruption on the business.
Safeguard Data: A DRP can help safeguard business data by ensuring that critical data is backed up regularly and stored securely. This can help prevent data loss due to a disaster, such as a fire or flood, or a cyber attack.
Reduce Downtime: A DRP can help reduce downtime by providing a clear plan of action for recovering from a disaster or disruptive event. This can help the business get back up and running quickly and minimize the impact of the event on its operations.
Cloud Services
Xforte helps manage many cloud services such as Office 365, Google WorkSpace, Barracuda Email Security, and many others.
Managing Office 365 involves providing ongoing management, support, and optimization for a business’s Office 365 environment.
Ongoing administration and support: including managing user accounts, security and compliance settings, email routing and filtering, and other Office 365 services.
Xforte managed IT services can be of great value to businesses that use cloud services like Office 365, Google Workspace, email security, etc. Xforte provides implementation and migration support, ongoing management and support, cost optimization, security, and training and support services. With Xforte managed IT services, businesses can focus on their core operations while ensuring their cloud services are operating securely and efficiently.
Security
Cybersecurity threats are a growing concern for small businesses, and managed IT services can provide the necessary security measures to protect against data breaches, viruses, and other threats. Xforte will recommend and maintain your IT Security infrastruturce so your business data is protected and backed up. Seucrity can involve enchancing email security, employee training, network security audits, and securing users end points from threats.
Here are some Security Tips:
Use Strong Passwords: Employees should be trained to use strong passwords and change them regularly. Passwords should be unique and not easily guessed. Consider using a password manager to help employees keep track of their passwords.
Implement Multi-Factor Authentication: Multi-factor authentication (MFA) adds an extra layer of security to user accounts by requiring users to provide a second form of identification, such as a code sent to their mobile device or a fingerprint scan.
Keep Software Up-to-Date: Ensure that all software, including operating systems, applications, and antivirus software, is kept up-to-date with the latest security patches and updates.
Regularly Back Up Data: Regularly back up all critical data, and store backups in a secure, off-site location. This can help to recover data in case of a ransomware attack or other data loss event.
Limit Access to Sensitive Data: Ensure that access to sensitive data is limited to only those who need it, and use role-based access controls to grant access on a need-to-know basis.
Train Employees on Security Best Practices: Train employees on cybersecurity best practices, such as how to identify phishing emails and how to report security incidents.
Use Antivirus and Firewall Software: Install and regularly update antivirus and firewall software to protect against malware and other security threats.
Use a Virtual Private Network (VPN): A VPN can encrypt internet traffic and help protect against eavesdropping and man-in-the-middle attacks.
Regularly Monitor Networks: Regularly monitor networks for unusual activity, such as attempted intrusions or suspicious traffic.
Hire a Managed IT Service Provider: Consider hiring a managed IT service provider that specializes in cybersecurity to help secure the IT infrastructure and provide ongoing monitoring and maintenance.
By implementing these steps, small businesses can help protect their IT infrastructure from cybercrime and minimize the risk of data breaches and other security incidents.
Communication Solutions
Xforte can help offer Unified communication solutions for your company.
The benefits of Unified Communications include:
Increased Productivity: With UC, employees can communicate and collaborate in real-time, regardless of their location, which leads to faster decision-making, improved project management, and enhanced productivity.
Cost Savings: By consolidating various communication tools, UC reduces the costs associated with managing multiple communication channels, such as separate phone systems, messaging platforms, and video conferencing solutions.
Improved Customer Service: With UC, businesses can provide better customer service by enabling employees to respond more quickly to customer inquiries through a variety of communication channels.
Flexibility: UC provides employees with the flexibility to work from anywhere, using any device, and collaborate with colleagues and stakeholders in real-time.
Enhanced Security: UC provides a secure platform for communication and collaboration, reducing the risk of data breaches and unauthorized access.
Overall, Unified Communications enables businesses to improve their communication and collaboration capabilities, leading to increased productivity, cost savings, improved customer service, flexibility, and enhanced security.
We are ready to manage your company’s IT. Contact us today!